Terms and Conditions

Terms of Services

By using services provided by BlueLight Media Technologies, you hereby agree to Pacewalk’s Terms and Conditions.

1. Terms & Conditions

1.1  We are willing to provide Services to you about a Project detailed in the relevant BlueLight Media Technologies Proposal, Order Form, quote, document, or e-mail from BlueLight Media Technologies addressed to you, or invoice addressed to you i.e. Client Proposal

1.2 Once you confirm that you want us to go ahead with the Project following the terms set out in the Client Proposal, you agree that these terms and conditions, which incorporates the Client Proposal i.e. Agreement, will form a binding agreement between us (jointly, Parties, or in the singular, Party). This term of this Agreement will continue until the Parties have completed their obligations under this Agreement

1.3  In the event of any inconsistency between this Agreement and the Client Proposal, the terms of this Agreement will overcome the extent of the inconsistency.

2. Services we offer

2.1 We agree to provide professional  services with the best quality.

2.2 Any changes to the Client Proposal after finalization will need to be discussed and agreed upon in writing (e-mail) by both Parties in good faith.

3. Client Obligations

3.1 We require you to provide us promptly with accurate instructions concerning the Project, supply us with the Client Materials and review our first draft work.

The minimum recommended period is at least 6-10 months for visible/effective results.

.The videos provided in the above packages do not include any production/2D or 3D Characters, if the client has any such requirement, their charge will be extra.

.As these are marketing activities Pacewalk does not take any guarantee of sales. Also, would not be responsible for

following up any kind of queries on any medium, i.e. Facebook/Instagram/LinkedIn/Emails, etc.

.The client must arrange all the approvals over a mail/WhatsApp.

.The client is requested to go through all the above-mentioned terms and conditions.

3.2  For this purpose of the Agreement, Client Materials means briefs, logos, brand guidelines, brand assets, and any other related information, assets, data, or other items requested by us for the Project.

4. Project Costs

4.1 In consideration for our Services on the Project, you agree to pay the services, fees, and expenses set out in the Client Proposal (Project Costs) and any other expenses if any. We reserve our rights to increase or decrease the Projects Costs, where any details and particulars from the Client Proposal change.

4.2  For us to commence providing our Services to you about the Project, you must pay a deposit.

4.3 Unless otherwise advised by us in writing, we will not commence providing our Services to you about a Project until we receive the deposit/payment confirmation from you.

4.4 We will issue invoices to you for payments.

4.5 We reserve our right to cease undertaking the recording or storyboard stage of the Production Stages for the Project if the installment payment referred to in clause

5. Payment Terms

5.1 For the Project, we will invoice you and you agree to pay for Project Costs. We reserve the right to invoice you at any time for all or part of the Project Costs where you fail or delay to provide us with instructions or other materials as required by us to complete the Project.

5.2 All amounts charged by us under the Agreement in connection with any Project shall be in the first instance, calculated exclusive of any GST.

6. Video Production Stages

6.1 You acknowledge that there are several stages involved in the production of videos (Production Stages) which we will undertake as part of the Project and providing the Services to you. You agree to comply with all of your obligations and deadlines during and relevant to the Production Stages, as instructed by us.

6.2 Unless otherwise agreed by us in writing, it is your sole responsibility to ensure that the appropriate talent release forms are obtained from any persons sourced by you to be filmed by us as part of the creation of any videos for a Project.

7. Revisions during Production Stages

7.1 You can request revisions for the Project and any Deliverables supplied by us during the production Stage, where reasonably required subject to the following conditions:

1. Your request for a revision is made while we are working on the relevant Production Stage to which the revision relates;

2. You must review the revision and either accept the revision or ask for a further revision, within 24 hours or another time frame with prior written agreement by the parties; and

3. The requested revision must not require more than 20% of the total time allocated to the relevant Production Stage to which the revision relates.

7.2 Changes for Wedding/Event invites

1. Only Text and Images will be changed in provided Samples.

2. No Video Frame will be moved or changed from its original position. If required, that will be chargeable.

3. No Colour will be changed.

4. Only provided images will be added you can’t change the images again & again.

5. Images will be added in the place of Caricatures.

6. Revisions after Project Completion

8.1 We can modify your company logo/branding, contact details, or pre-selected music track for the Project at no cost within 1 month from completion of the Project, provided that your request for modification complies with the following conditions:

1. Changes must be generic to the video and not adapted for alternative uses;

2. Changes must not exceed 5% of the total original video editing work time;

3. Changes must be limited to editing and animation work, any changes which require re-recording, re-animating, additional stock images, or voice recordings are not included;

4. Changes must be specific, explained clearly and unambiguously; and

5. Only one instance of reviewing a change you have requested under this clause will be provided, otherwise, once the change you have directed has been made, the change is final and cannot be reviewed by you.

6. Use of final Project

9. Your use of the Final Deliverables is subject to the following restrictions:

1. Final Deliverables are only to be used on the web, at corporate events and presentations, or privately;

2. Final Deliverables can be used on TV or cinema.

3. Privacy & Confidential Information

10.1 During the Term, we may obtain access to Personal Information owned or held by you. We agree to collect and handle Personal Information following our Privacy Policy, which can be viewed at the privacy policy option

10.2 Each Party agrees not to directly or indirectly use or disclose any Confidential Information belonging to the other party without first obtaining the first Party’s prior written consent except to the extent that the disclosure is required by law or the disclosure is made to legal or accounting advisors.

10.3 The confidentiality obligations in this clause shall survive the expiry of this Agreement and shall continue to apply until all Confidential Information disclosed between the parties under this Agreement is in the public domain.

10.4 Subject to our obligations under this clause, while we will take reasonable steps to keep Client Materials in our possession secure, we accept no responsibility for the provision of Client Materials to us.

10.5 For the Agreement: Confidential Information means all information belonging to or relating to a Party to this Agreement howsoever acquired, including without limitation trade secrets; Intellectual Property; Personal Information, know-how; business and financial data; and all other information obtained under this Agreement, that is by its nature confidential. Personal Information means personal information.

11. Cancellations and Terminations

11.1 As part of undertaking the Documentary Production Stages for a Project, we may need to organize and schedule a video shoot in consultation with you. As soon as the video shoot is scheduled, we commence taking steps to organize the conducting of the video shoot at the scheduled time and incur costs and expenses in doing so (Shoot Costs). Therefore, you agree that if you decide to cancel a scheduled shoot: a. Up to 7 days before the scheduled time, you will be required to pay 50% of the Shoot Costs; and b. Within 48 hours before the scheduled time; you will be required to pay 100% of the Shoot Costs.

11.2 In case of an animated video project if you have decided to cancel to project you need to inform us within 24 hours of order placement. Otherwise, You have to pay the 50% amount of the payment. Or we will refund your payment with a 50% deduction of the full paid amount.

12. General

12.1 During the Term and for twelve months thereafter, you agree that you must not solicit, employ, or attempt to employ, directly or indirectly any of our employees or contractors (or any former employees or contractors whose employment or contract was terminated within the previous six months) unless you have obtained our prior written consent.

12.2 We will retain any raw video footage and other files and materials (Raw Materials) created for the Project for up to 3 months after the Production Stages conclude, following which we will have the right to delete or erase the Raw Materials. If you wish to purchase the Raw Materials before them being deleted or erased by us (this is not included as part of the Deliverable and Final Deliverable), please let us know and we will provide you with a quote.




Digital Marketing Terms & Conditions

  • Service will be activated only on 100% advance payment confirmation.
  • An additional 18 % GST will be applicable.
  • No refunds will be given in any circumstances.
  • The minimum recommended period is at least 6-10 months for visible/effective results.
  • The videos provided in the above packages do not include any production/2D or 3D Characters, if the client has any such requirement, their charge will be extra.
  • As these are marketing activities BlueLight Media Technologies does not take any guarantee of sales. Also, would not be responsible for following up any kind of queries on any medium, i.e. Facebook/Instagram/LinkedIn/Emails, etc.
  • The client must arrange all the approvals over a mail/Whatsapp.
  • The client is requested to go through all the above-mentioned terms and conditions.



Social Media Marketing Terms & Conditions

  • Service will be activated only on 100% advance payment confirmation.
  • An additional 18% GST will be applicable.
  • No refunds will be given in any circumstances.
  • The videos provided in the above packages do not include any production/2D or 3D Characters, if the client has any such requirement, their charge will be extra.
  • As these are marketing activities BlueLight Media Technologies does not take any guarantee of sales. Also, would not be responsible for following up any kind of queries on any medium, i.e. Facebook/Instagram/LinkedIn/Emails, etc.
  • The client must arrange all the approvals over a mail/WhatsApp.
  • The client is requested to go through all the above-mentioned terms and conditions.



Graphic Designing Terms & Conditions

  • Service will be activated only on 100% advance payment confirmation.
  • An additional 18% GST will be applicable.
  • No refunds will be given in any circumstances.
  • Content/Logo/Size will be provided by the client.
  • The design will be delivered in 24-48 Hours.
  • If urgent Design is required, Rs. 200/- will be extra for it.
  • After finalized Design, if any modification is needed (Size/Content/Picture), Rs. 100 will be extra.
  • Client can’t use unapproved designs, if found, they have to pay for it, also they can’t put objection if we use the unapproved concept for others.
  • Our Signature (Designed by BlueLight Media Technologies) will be there on every design and Please don’t remove it while printing and uploading on social sites.
  • We will Store Designs for 1 Year.

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